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Showing posts from August, 2020

Microsoft Teams FAQ bot with Power Virtual Agents

In the current challenging times due to COVID19, there are a wide range of circumstances organisations experience that require communication tools to be created and deployed efficiently to help employees with their remote work needs. This blog post walks you through a Microsoft Teams FAQ bot that is pre-installed by an organization admin to help onboard new employees and support their remote office setup needs. This bot can help address common questions from employees such as new employee orientation dates.  It can also notify human experts for requests that require human intervention, for example, getting ergonomic furniture for their remote office. The bot is deployed on Microsoft Teams so it is available to everyone in the organization. You can  sign up  for the Power Virtual Agents trial version to create a bot. This blog walks you through an example with guidance that you can expand for other scenarios. The key goal of this blog is to help you get a Microsoft Teams bot deployed

New features in MS Teams - meeting room experiences with Teams-enabled devices for shared spaces

Today, people in the meeting room can join a Teams meeting from their Microsoft Teams Room and collaboration bar devices, share content and collaborate using their personal PC or mobile device, all without ever having to touch the shared device display. Later this year, we’ll enable these capabilities on Surface Hub as well. Additionally, Surface Pro X users can use their pen across Surface devices, including Surface Hub 2S, further limiting the contact with the shared device display in a meeting room. As the need for additional touchless experiences grows, we’re expanding these features to allow people to control more aspects of the meeting. In the future, people will be able to choose how they want to interact with their shared space devices, using touch, controls on their own personal devices, and through voice commands. Soon, in-room participants will be able to control their Teams Room and collaboration bar devices from the Teams mobile app. From the new room remote experience, u