Push messages to Microsoft Team via Power Virtual Agents
Did you know that it’s possible to have your chatbot in Microsoft Teams send a message to a user proactively? That means, rather than waiting for the user to chat to the bot, the bot can be the first one to message them. Proactive chatbots have several useful business applications, chief among them is that they can anticipate customer needs and improve customer satisfaction. In this blog, I’ll show you how to create a proactive chatbot using Power Virtual Agents and Power Automate. Did you know that it’s possible to have your chatbot in Microsoft Teams send a message to a user proactively? That means, rather than waiting for the user to chat to the bot, the bot can be the first one to message them. Proactive chatbots have several useful business applications, chief among them is that they can anticipate customer needs and improve customer satisfaction. In this blog, I’ll show you how to create a proactive chatbot using Power Virtual Agents and Power Automate. This is the flow that