Microsoft Teams FAQ bot with Power Virtual Agents
In the current challenging times due to COVID19, there are a wide range of circumstances organisations experience that require communication tools to be created and deployed efficiently to help employees with their remote work needs. This blog post walks you through a Microsoft Teams FAQ bot that is pre-installed by an organization admin to help onboard new employees and support their remote office setup needs. This bot can help address common questions from employees such as new employee orientation dates. It can also notify human experts for requests that require human intervention, for example, getting ergonomic furniture for their remote office. The bot is deployed on Microsoft Teams so it is available to everyone in the organization. You can sign up for the Power Virtual Agents trial version to create a bot. This blog walks you through an example with guidance that you can expand for other scenarios. The key goal of this blog is to help you get a Microsoft Teams...