Leslie Anjan's blog

Having a solid information architecture (IA) is an important prerequisite for realizing a well-maintained and well-performing intranet. Good IA helps people find what they need and accomplish the tasks they want to complete – in a way that makes sense to them. A great IA helps improve user adoption, satisfaction, and productivity, reduce IT cost, reduce information overload, and minimize governance compliance and bad information risk. Great IA takes good planning. It requires knowledge of the domain or content, understanding the user and user experiences, and awareness of approaches and best practices in Microsoft SharePoint. An important best practice is providing a consistent experience for everyone. Many people complain that going from site to site across their organization’s intranet feels disjointed. Each site looks different from the other with similar types of information scattered in different places. While it’s great to allow site owners flexibility, without some basic des...

Microsoft announced the General Availability of its so-called ‘records management’ solution for Microsoft 365 on 30 April 2020. The announcement noted that organisation would be able to use the records management solution to: Classify, retain, review, dispose, and manage content without compromising productivity or data security. Leverage machine learning capabilities to identify and classify regulatory, legal, and business critical records at scale. Demonstrate compliance with regulations through defensible audit trails and proof of destruction. Proposed licensing model Microsoft have published extensive information in its service description for the Security and Compliance elements of Microsoft 365. It is a good idea to discuss these options with a Microsoft licensing partner. At a general level, the difference between the ‘information governance’ (E3/E5) and ‘records management’ (E5 only) options are as follows:   Info Governance – ‘Broad policies...