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Understanding Azure Synapse Analytics

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  Today, businesses are forced to maintain two types of analytical systems, data warehouses and data lakes. Data warehouses provide critical insights on business health. Data lakes can uncover important signals on customers, products, employees, and processes. Both are critical, yet operate independently of one another, which can lead to uninformed decisions. At the same time, businesses need to unlock insights from  all  their data to stay competitive and fuel innovation with purpose. Can a single cloud analytics service bridge this gap and enable the agility that businesses demand? Azure Synapse Analytics, a limitless analytics service, that brings together enterprise data warehousing and Big Data analytics. It gives you the freedom to query data on your terms, using either serverless on-demand or provisioned resources, at scale. Azure Synapse brings these two worlds together with a unified experience to ingest, prepare, manage, and serve data for immediate business intelligence and
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Why Microsoft Dynamics 365?

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  If you’re in the market for a new CRM, chances are you’ve found one of the many articles online offering comparisons of the major software options. As someone who has worked with Dynamics 365 for many years, the Dynamics 365 vs Salesforce articles often come across my radar, and I’m usually left feeling disappointed by how much is missing from those “apples to apples” comparison pieces, when there is so much more in the (virtual) fruit bowl worth exploring. Where a CRM was once just a system of historical record, for sellers to (reluctantly) record what they had done, it’s time to reimagine CRM as a central and connected system for customer engagement across your organisation. It’s also important to consider the role of the CRM now that sellers work across more stakeholders and more digital tools for communication and collaboration than ever. How can it help make them more productive, rather than becoming just another tool to deal with? Instead of working through a comparison of the
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PowerBI for real-time dashboard

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  You might already be using Power BI to create your dashboards and reports, but have you tried to create a real-time dashboard before? Typically, you need to set up a refresh schedule. What if you want to see your dashboard update live, as soon as fresh data comes in? This is where you can use a streaming dataset in Power BI, to view and act on your data in real-time. Here are some examples of times you could consider using a real-time dashboard: IoT devices: sensors, machinery. Anything with a constant flow of data you would like to view accurate information on. This is a great option for being able to detect anomalies in equipment. Collecting survey responses and viewing feedback immediately Viewing weblogs Inventory Management: monitoring stock levels Streaming datasets can be created from Power BI Service. When heading over to Power BI Service to create your streaming dataset, you have 3 types to choose from. The API option is the most acc
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All you need to know about Microsoft 365 formally known as Office 365

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  As a product line, Microsoft Office dates back nearly three decades, with early versions essentially combining Word, Excel, and PowerPoint into a discounted bundle. Microsoft 365 (previously known as Office 365), which has been available since 2011, differs from that old-fashioned bundle in two respects: First, it's sold as a subscription (billed monthly or yearly), rather than as a perpetual license with a fixed one-time payment. Second, it combines a suite of online services, including business-class email, cloud file storage, and secure communication tools along with the traditional desktop apps. Because it's a subscription offering, those desktop programs are updated automatically when a new version is available. If your subscription is current, you get the latest versions, with security releases monthly  and feature updates every six months, on the same calendar as Windows 10. Microsoft 365 is available in Family and Personal editions (previously known as Office 365 Home
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Realise the important of automated chats

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  Over the past year, companies have seen a major digital shift across industries to battle the COVID-19 pandemic. Most businesses have shifted to remote work set-ups and accelerated the adoption of digital solutions. In the midst of rapid technological change, one thing is clear: only companies that are able to adapt quickly can thrive in a post-COVID environment. Technology is vital to success – or survival – in a post-COVID business environment. There are hundreds of company success stories that are a testament to this. Many of these success stories involve the use of platform messaging and chatbots to provide services and support to customers and employees 24/7. Using chatbots as website concierges In a sense, chatbots have evolved into concierges for websites. Anyone can engage with a chatbot at any time of the day to find the right departments, web pages and documents. For internal matters, human resources, finance and facilities departments can customise chatbots to help employe
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Read text from an image using AI Builder for Power Platform

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  Transcribing text from images is tedious, time-consuming and error-prone. Luckily, you don’t need to manually transcribe text anymore thanks to text recognition in AI Builder. In just a few clicks, you can extract text from an image or PDF. It works on file formats such as .PDF, .PNG and .JPEG. You can then use the extracted text in emails and other tasks, saving you a lot of time and boosting productivity. Getting Started The text integration model in Power Automate flows and Power Apps is guaranteed to save you time and reduce your manual workload, especially if you deal with a lot of handwritten notes which need to be digital. The GIF on the side shows you how to do that. Keep in mind that you will need AI Builder. If you don’t have a subscription for it, you can still try it out for free using the Power Apps Developer Plan. Go to this website and select AI Builder > Build from the left navigation menu. Click on the Text Recognition model. Using Text Recognition You can use the
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Push messages to Microsoft Team via Power Virtual Agents

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  Did you know that it’s possible to have your chatbot in Microsoft Teams send a message to a user proactively? That means, rather than waiting for the user to chat to the bot, the bot can be the first one to message them. Proactive chatbots have several useful business applications, chief among them is that they can anticipate customer needs and improve customer satisfaction. In this blog, I’ll show you how to create a proactive chatbot using Power Virtual Agents and Power Automate. Did you know that it’s possible to have your chatbot in Microsoft Teams send a message to a user proactively? That means, rather than waiting for the user to chat to the bot, the bot can be the first one to message them. Proactive chatbots have several useful business applications, chief among them is that they can anticipate customer needs and improve customer satisfaction. In this blog, I’ll show you how to create a proactive chatbot using Power Virtual Agents and Power Automate. This is the flow that
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